
Amanda TerraCycle Customer Care
Activity overview
Latest activity by Amanda
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Hi Roberta, Thank you for contacting us. Upon review of your account, I see that you are active in the Brita program. You can log in and download a label to send us your items.
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What forms of payment do you accept?
We accept Apple Pay, American Express, Visa, Mastercard, and Discover. We also accept prepaid gift cards.
- Amanda
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If I cover the cost, can I send you waste using my own shipping label?
We cannot accept waste that is sent to us using your own shipping label. Our free recycling programs are sponsored by brands whom cover both the shipping and recycling costs. We can therefore only ...
- Amanda
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- 5 followers
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- -1 votes
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The reusable bag in which my Zero Waste Box shipped did not come with a return label. What do I do?
The reusable bag can be kept and does not have to be returned to TerraCycle. Each reusable bag includes ideas on how you can give your bag a new life. If you’d like to send the reusable bag back to...
- Amanda
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- 5 followers
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Does the shipping label cover the cost of scheduling a pickup?
No, the cost of scheduling a pick-up is not included. Please be aware that if you schedule a pick-up with UPS, you will be charged by UPS, and TerraCycle is unable to reimburse you for this service.
- Amanda
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- 5 followers
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What happens to my trash when I send back my Zero Waste solution?
All compliant materials collected through TerraCycle Zero Waste solutions are sorted and then processed into raw materials used to make new products. Learn what happens to your trash when you ret...
- Amanda
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- 5 followers
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How do I return my Zero Waste solution when it's full?
When your Zero Waste Box or Pouch is full: Tape the opening shut. Your box or pouch will arrive with an attached prepaid return shipping label. Simply drop off your sealed solution at your local U...
- Amanda
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- 5 followers
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How do I assemble and set up my Zero Waste Box?
Watch our assembly video on the How to Set Up Your Zero Waste Box page.
- Amanda
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- 5 followers
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How can I recycle my Brita filters?
Please note, this program is currently full. You can join the waitlist by visiting the program page. Once you add yourself to the waitlist, you will be notified via e-mail when a spot becomes avail...
- Amanda
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- 6 followers
- 2 comments
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How do I use the Smart Map?
Using our interactive map, simply select the waste stream you wish to recycle and search your zip code. Public drop-off points near you will appear. Zoom out if you cannot see any in your immediate...
- Amanda
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- 5 followers
- 0 comments
- -1 votes