Amanda TerraCycle Customer Care
Articles
Recent activity by Amanda
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How do I access shipping labels and send my shipment to TerraCycle?
Shipping labels from both UPS and FedEx, as well as QR codes for no-print shipping, can be requested on the program page or in your TerraCycle account. Log in to your account Select the ‘My progra...
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- 1 follower
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- 1 vote
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What forms of payment do you accept?
We accept Apple Pay, American Express, Visa, Mastercard, and Discover. We also accept prepaid gift cards.
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If I cover the cost, can I send you waste using my own shipping label?
We cannot accept waste that is sent to us using your own shipping label. Our free recycling programs are sponsored by brands whom cover both the shipping and recycling costs. We can therefore only ...
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- 5 followers
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How can I recycle my Brita filters?
Please note, this program is currently full. You can join the waitlist by visiting the program page. Once you add yourself to the waitlist, you will be notified via e-mail when a spot becomes avail...
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- 6 followers
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How do I use the Smart Map?
Using our interactive map, simply select the waste stream you wish to recycle and search your zip code. Public drop-off points near you will appear. Zoom out if you cannot see any in your immediate...
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How can I delete myself from the Smart Map?
Log in to your account Head to the 'my programs' page Click the 'X' next to the program name to remove yourself from the program and the map. You'll receive an e-mail to confirm this, and it will...
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Can I have more than one public drop-off point on the map?
No. Account holders can only have one public drop-off location registered as per our Terms of use.
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Will I receive points for dropping my waste off at a public drop-off point?
Points are awarded to the public drop-off point administrator. Please get in touch with your local public drop-off point to find out to who they intend to donate to. They may be happy to redeem poi...
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How can I add a charity?
If you can't find the non-profit organization of your choice and wish to upload a new charity to our database, simply: Log in to your account, Visit our 'Add a new charity' page, Complete the ser...
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How does subscription ordering work?
When you order a box on a subscription, you will be charged and a replacement box will be sent to you every time you return a box. Subscription boxes are replaced 1-to-1, so we recommend ordering t...
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- 6 followers
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- 2 votes