Amanda TerraCycle Customer Care
Articles
Recent activity by Amanda
-
Which Zero Waste Box™ is best suited to my needs?
You can explore all of our Zero Waste solutions here. If you’re not sure which one is right for you, feel free to contact us.
- Updated
- 5 followers
- 0 comments
- 0 votes
-
How can I set up a public drop-off point?
To set up a public drop-off point, you'll first need to decide where your drop-off point will be. It could be your home, local school, or community facility. Please make sure the location is easily...
- Updated
- 6 followers
- 0 comments
- 1 vote
-
My label reads 3lb, can I send more waste?
To allow us to generate labels, we are required to fill in some information regarding the weight of a parcel. As a result, all of our labels will read 3lbs by default. You can, however, send up to ...
- Updated
- 5 followers
- 0 comments
- 9 votes
-
How can I redeem points for my chosen charity?
TerraCycle points are credited to the accounts of private collectors and public drop-off point administrators as a reward for their collection efforts. The total weight of the parcel determines the...
- Updated
- 6 followers
- 0 comments
- 1 vote
-
How can I recycle my waste for free with TerraCycle?
Our free recycling programs are sponsored by brands, manufacturers, and retailers worldwide to help you collect and recycle your hard-to-recycle waste. Simply select the program you wish to partake...
- Updated
- 10 followers
- 0 comments
- 3 votes
-
I need to cancel or return my order. How can I do this?
You can view our cancellation, return, and refund policies here.
- Updated
- 5 followers
- 0 comments
- 0 votes
-
What sizes of Zero Waste Boxes are available?
There are three (3) sizes of Zero Waste Boxes to choose from: Small - 10.1" x 9.8" x 18.5"Medium - 11.3" x 11.1" x 39.1" Large - 14.5" x 14.2" x 34.6" For select waste streams, we also offer Zero...
- Updated
- 5 followers
- 0 comments
- 1 vote
-
I'd like to set up a public drop-off point but the program is full, what can I do?
Did you know that most packages and products are not recyclable curbside because it costs more to collect and recycle them than the value of the recycled outputs? The free recycling programs we ru...
- Updated
- 5 followers
- 0 comments
- 0 votes
-
I'm currently registered on a program as a private collector but I want to set up a public drop-off location. What do I need to do?
To join, simply follow these steps: Log in to your account, Visit the program page you want to become a public drop-off point for, Make sure your location fills the requirements, Click the 'join ...
- Updated
- 5 followers
- 0 comments
- 0 votes
-
Are there any shipping instructions I should follow?
Each TerraCycle program has a minimum shipment weight, which you must adhere to if you wish to receive TerraCycle Points. The minimum shipment weight can be found within the 'my programs' section o...
- Updated
- 5 followers
- 0 comments
- 3 votes