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Amanda TerraCycle Customer Care

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Recent activity by Amanda

  • Do you have any tips on fitting more waste in a cardboard box?

    To help compress your waste you can: Place a weight or heavy item on top of the waste overnight Use an old plastic bag to compact flexible packaging. You can even vacuum the air out of the bag.

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    • 5 followers
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    • 4 votes
  • How can I have access to my recycling history?

    Reporting is always accessible through your TerraCycle account. You can log in to your account and pull reporting from your profile. This information can be found under the "Recycling History" sect...

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    • 5 followers
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  • What are the items that are not accepted in the Zero Waste Boxes?

    Please note we currently do not accept the following items in any of our Zero Waste Boxes: Household items that may be considered hazardous waste. These include items such as: lithium-ion batterie...

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    • 5 followers
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    • 10 votes
  • Do I need to complete a tax-emption form?

    Zero Waste Boxes are a tax free service, you are not required to submit any tax-exempt forms.

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    • 6 followers
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    • -1 votes
  • What can I do with the plastic packaging my Zero Waste Box is shipped in?

    The plastic shipping bag can be recycled in your Zero Waste Box. Additionally, we are testing out alternate packaging options for our Zero Waste Boxes to ensure that they arrive in good condition.

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    • 6 followers
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    • 3 votes
  • Do Zero Waste boxes earn points?

    The Zero Waste Box option does not provide points of any kind.

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    • 5 followers
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    • 1 vote
  • What exactly does an All-in-One Zero Waste Box accept?

    The waste streams listed below are not an exhaustive list  What you can recycle: Art SuppliesBooks & MagazinesClothing & AccessoriesCoffee Bags & CapsulesFabrics, Clothing & AccessoriesHome Cleanin...

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    • 6 followers
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    • 3 votes
  • Why do I have to pay for a Zero Waste Box™?

    When you order a box/pouch on a subscription, you will be charged and sent a replacement box/pouch every time you return it. Subscription boxes/pouches are replaced 1-to-1, so we recommend ordering...

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    • 5 followers
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    • 1 vote
  • What types of waste can be recycled through a Zero Waste Box™?

    Our Zero Waste Boxes™ cover a large number of waste streams which are usually not recycled curbside. Our boxes can vary from very specific waste streams (e.g. backpacks and luggage) to more broad w...

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    • 5 followers
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  • Do I need to order and pay for a Zero Waste Box™ each time?

    Yes, you will have to pay for the Zero Waste Box each time you place an order.  The cost includes the shipping to you and back to us as well as the recycling process of the contents. Therefore, onc...

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    • 5 followers
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    • 5 votes